Breaking the Mold: Rethinking Operational Excellence in a Time of Intelligent Change
Operational Excellence & Business Transformation Summit
Change What Matters. Lead What’s Next.
Leave a Legacy of Excellence.
TRUSTED
BY GLOBAL LEADERS
Meet Our Esteemed Speakers
TIAA
Whirlpool Corporation
Chick-fil-A Restaurants
Tenneco
PepsiCo
Bank of America
AT&T
Boeing Global Services
Pandora
The Coca-Cola Company
Ford Motor Company
Piedmont Fayette Hospital
About the Summit
The 2025 Operational Excellence and Business Transformation Summit in Atlanta is where action-oriented leaders come to reset what operational excellence truly means. This is not a room for theory. It is a space for bold thinking, practical insight, and strategic momentum.
Across three focused days, you will engage with peers who are navigating the same pressures you are. From making intelligent systems work in the real world to building transformation strategies that stick, this summit delivers more than inspiration. It delivers clarity.
You will be in the room for workshops that push boundaries, case studies that pull back the curtain, and conversations that go far beyond the usual playbook. These are the tools and stories that help you lead through complexity, scale what matters, and keep your teams moving forward with purpose.
This is about more than adapting. It is about leading. It is about turning operational excellence into something lasting, human, and built for what comes next.
Bring your vision. Build your momentum. Leave ready for what is ahead.
What You'll Learn
Operational Intelligence in Action: How Pfizer & Moderna Rewired Supply Chains in 90 Days
Reinvention Over Routine: Merck’s Non-Stop Culture of Transformation
Scaling Excellence, Keeping Humanity: Chick-fil-A’s Empathy-Driven Growth Playbook
Data Without Complexity: Bank of America’s Real-Time KPI Revolution
Generative AI for Real Work: Toyota’s Shop-Floor Productivity Breakthroughs
CX as Operational Blueprint: Mastercard’s ‘Invisible’ Customer-Centric Systems
Culture That Fuels Change: Shell’s Agility-at-Scale Framework
Leadership in Volatility: AT&T’s Resilience Playbook for Uncertain Markets
Lean with Purpose: Ford’s Complexity-Simplifying Operating System
Governance = Speed: Mundipharma’s Bottleneck-Busting Toolkit
Metrics That Matter: Decoding Bank of America’s Future-Focused Dashboards
Sustainability as Profit Lever: PepsiCo’s Green-to-Growth Engine
Agenda Focus Areas
Enterprise-Wide OPEX Deployment
Process Innovation & Continuous Improvement
Data-Driven Decision Making & Digital Transformation
Leadership, Culture & Change Management
Sustainable & Scalable Business Transformation
VIP TOUR
Horizon of Khufu: An Immersive VR Expedition to Ancient Egypt
Embark on a groundbreaking virtual reality journey to ancient Egypt with the Horizon of Khufu experience in Atlanta. This immersive expedition transports you 4,500 years back in time, allowing you to explore the Great Pyramid of Giza in stunning detail. Navigate forbidden corridors, uncover the secrets of the Queen’s Chamber, and decipher ancient hieroglyphs—all within a 10,000-square-foot VR space. Developed in collaboration with Harvard Egyptologist Peter Der Manuelian, this 45-minute adventure offers a unique blend of education and entertainment, making it perfect for history enthusiasts. Join over a million visitors worldwide who have marvelled at this fusion of cutting-edge technology and rich historical storytelling.
Dates and Times: Select your preferred date and time directly on the ticketing page.
Operating Hours:
- Tuesday–Friday: 12 p.m. – 8 p.m. (last entry at 7 p.m.)
- Saturday: 10 a.m. – 9 p.m. (last entry at 8 p.m.)
- Sunday: 10 a.m. – 8 p.m. (last entry at 7 p.m.)
Duration: Please allow approximately one hour for check-in, equipment setup, and the 45-minute VR experience.
Location: 550 Somerset Terrace NE, Atlanta, GA 30306 (could change).Museum.
Age Requirement: Suitable for ages 8 and up, with a minimum height requirement of 4 feet 6 inches.
Accessibility: The venue is ADA-compliant. Note that the walking VR experience may not be suitable for those with limited balance.
Don’t miss this opportunity to traverse the sands of time and witness the wonders of ancient Egypt like never before. Secure your tickets today and prepare for an unforgettable adventure!
Reasons to Attend
Discover how top-performing teams are making AI practical, not theoretical.
Step inside real stories of transformation that held strong under pressure.
Roll up your sleeves in hands-on sessions built for scaling what works.
Make real connections with people driving meaningful change.
Leave with frameworks that put people first and performance forward.
Sponsors
Alight with Sustainability leaders. Explore sponsorship benefits.
SILVER SPONSOR
Cutover
The Cutover platform arms you with AI-powered automated runbooks. Improve application recovery times by 50%, de-risk migrations and releases, and resolve major incidents faster by bridging the gap between enterprise teams and technology.
Website: https://www.cutover.com/
SILVER SPONSOR
mpmX
mpmX brings Process Intelligence directly to your Data Platform investment, turning data into actionable insights. This enables organizations to gain full transparency into operations, uncover inefficiencies, and create measurable impact, without moving data out of your Data Infrastructure.
True transformation requires knowing how processes actually run, not just how they were designed. mpmX provides this clarity, reducing risk and accelerating improvement. Recognized as a Leader in the Gartner Magic Quadrant for Process Mining 2025, we integrate seamlessly with ecosystems like Snowflake and Databricks to help leaders identify high-value opportunities and accelerate automation.
From unlocking millions in savings to building resilient operations, mpmX equips organizations serious about operational excellence with the insights to deliver real change.
Website: https://mpmx.com/
BUSINESS DEVELOPMENT SPONSOR
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Kaizen Institute
Kaizen Institute is a multinational company that provides lean continuous improvement consulting and training services to businesses and public institutions. The company operates in different sectors of activity, supporting organizations and challenging leaders to improve their profitability and grow their turnover. Since 1985, in North America, with offices in Arizona, USA, and Alberta, Canada.
The company distinguishes itself from its competitors by working side-by-side with its clients to help them improve sales quality, cost, delivery, service, and motivation, which leads to better results, growth, sustainability, and development. A system focused on long-term and people-based excellence methodologies that help transform any organization’s culture.
Website: https://kaizen.com/
4-STAR EXHIBITOR
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ProcessPro
“ProcessPro is a powerful process management solution. ProcessPro streamlines business processes, enhances efficiency and supports change management. It offers a range of features that cater to various business needs, including process mapping, document management, and risk management.
This cloud-based tool is designed to help businesses enhance efficiency and compliance by simplifying complex workflows and transforming them into actionable steps. Whether you’re in the office or working remotely, ProcessPro fosters teamwork and accountability.
The platform’s intuitive interface makes it easy for non-technical users to create and deploy processes. With advanced analytics, mobile access, and seamless integration with popular enterprise systems, it’s ideal for industries like finance, healthcare, higher education, manufacturing, compliance and government where efficiency and compliance are key.”
Website: https://www.processpro.com/
Media Partners
Who Attends
The Westin Peachtree Plaza, Atlanta
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